The international IT Company decided for outsourcing the design of their Intranet. Based in London with half of their units set oversee they seemed initially reluctant to user experience. Their need was to optimise costs and therefore design quickly and efficiently.
What I have done
With a selected representative of internal teams as participants, I have to run up to five Page Description Workshops (PDW) to define content generated by many different teams and countries while keeping design consistency throughout the solution.
Once analysed the results, combined and prioritised the data gathered, I have created the Page Description Diagram (PDD), and designed the template that could be used for all teams and countries to populate with their own content.
Then I have created the relevant wireframes, presented the stakeholders to show the outcomes of the workshops and how quickly we could process the design.
The new Intranet design has been delivered on time despite the short deadlines by creating templates instead of single pages. The client initially reluctant has finally acknowledged that the UCD approach has been important to meet deadlines and quality of deliverables.
Client main stakeholder and project manager, IT Company