Category: B2B2C

Projects

• Financial Onboarding Portal (B2B2C SaaS Salesforce)

  

  The international insurance firm financial department decided to to redesign and enhance the existing agent onboarding system using the out-of-the-box Salesforce Experience Cloud features.

  B2B2C, Finance, Innovation, Vision & Exploration

• CRM for Energy Company (B2B2C SaaS Salesforce)

  

  The client (National Italian Energy Supplier) adopted the IT Company CRM solution and asked for the 80% of solution customisation to adapt their business and users requirements. In liaise with business and Technical stakeholders, I led the UX Team to design the new solution and successfully meet the project timeline.

  B2B2C, Energy Utility, Innovation, Leadership, User Experience